It’s not about asking better questions, it’s about asking the right people.
Need help with a tricky install or have technical questions about a Gabriel® product? When you call our Answerman Tech Line, the person you speak with is one of the same technicians that fits, ride-tests and validates every new Gabriel design. So, no matter what your question, expert answers based on first-hand experience are never more than a phone call away.
Call the Answerman at 800.999.3903
The Answerman Techs are available to answer your questions from Monday – Friday, 8 a.m. – 5 p.m. CT.
We’ve answered hundreds of questions about shocks and struts. You’ll find the most popular ones in our Frequently Asked Questions (FAQs). View the FAQs »
Learn from the Answerman how to decide which shock or strut is right for your needs and watch out for more Answerman videos to come. View the Videos »
THE INFORMATION AND VIDEOS CONTAINED ON THIS WEBSITE ARE NOT INTENDED TO BE STEP-BY-STEP INSTRUCTIONS. THEY ARE INTENDED FOR GENERAL INFORMATION PURPOSES ONLY.
BEFORE STARTING ANY VEHICLE REPAIR OR REPLACEMENT PROJECT, YOU MUST HAVE THE PROPER TRAINING, TOOLS, EQUIPMENT AND EXPERIENCE NECESSARY TO SAFELY AND CORRECTLY COMPLETE THE PROJECT. THIS IS ESPECIALLY IMPORTANT FOR ANYONE ATTEMPTING TO REPLACE A WORN STRUT OR SHOCK ABSORBER, BECAUSE THE FAILURE TO REMOVE THE WORN PART OR INSTALL THE REPLACEMENT PARTS CORRECTLY ON YOUR VEHICLE MAY RESULT IN PERSONAL INJURY OR DAMAGE TO PROPERTY.
EVERY VEHICLE IS DELIVERED WITH AN OEM OWNER’S MANUAL. IF YOU CANNOT LOCATE YOURS, SEVERAL PUBLICATIONS EXIST THAT WILL PROVIDE YOU WITH THE SPECIFICATIONS FOR THE PARTS ON THE VEHICLE YOU ARE ABOUT TO REPAIR. READ THE OEM MANUAL SPECIFIC TO THE MAKE AND MODEL OF YOUR VEHICLE AND THE INSTRUCTIONS THAT ACCOMPANY YOUR GABRIEL PRODUCT BEFORE UNDERTAKING ANY REPAIR OR REPLACEMENT PROJECT. ALWAYS SEEK THE ADVICE OR ASSISTANCE OF A PROFESSIONAL WHEN NEEDED.