Insight from the Answerman.
Gain unique knowledge and advice from the Gabriel® Answerman on technical information, testing, Gabriel products, installation methods and more. Click any of the available links below to access our technical bulletins.
|Date||Bulletin #||Title & Description
A frequent concern from installers is customers complaining of rattling noises after the rear shocks have been replaced on 1999 – 03 Jeep Grand Cherokee vehicles. Read More »
Chrome plated rods increase product shelf life. Moisture in most storage environments will cause unprotected steel surfaces to corrode
over time. Read More »
Occasionally, light-vehicle twin tube shocks and struts are misdiagnosed as faulty when
removed from the box for installation. On the initial stroke of the product you may notice a
dead band or erratic damping at the top of the stroke of the shock or strut. This is a
normal occurrence and the shock will function properly once it has been primed. Read More »
Misting vs. Leaking Commercial Vehicle Shock Absorber Read More »
Gabriel cannot determine whether any particular customer is qualified to check or replace ride control, shocks or struts. Customers must make their own assessments of their experience, skills and knowledge and take responsibility for all results and if in doubt, seek the assistance of a qualified trained mechanic.
These videos are not intended to be step-by-step instructions, but are intended for general information purposes only.
Every vehicle is delivered with an OEM owner’s manual. If you cannot locate yours, several publications exist that will provide you with the specifications for the parts on the vehicle you are about to repair. Read the OEM manual specific to the make and model of your vehicle and the instructions that accompany your Gabriel product before undertaking any repair or replacement project. Always seek the advice or assistance of a qualified, trained professional when needed.
Before starting and vehicle repair or replacement project, you must have the proper training, tools, equipment and experience necessary to safely and correctly complete the project. This is especially important for anyone attempting to replace a worn strut or shock absorber, because failure to remove the worn part or install the replacement parts correctly on your vehicle may result in personal injury or damage to property.